Help & support
A short list of the most common things that come up. If your question isn't here, get in touch any time.
The game isn't loading
Try a hard refresh of the page (Ctrl + F5 on Windows, Cmd + Shift + R on macOS). If you're on a slow connection, give the arena a minute to pull in the visuals and audio.
I can't hear sound
Audio may be muted by your browser until you interact with the game. Click or tap inside the arena once, then toggle the in-game SFX or Music button if it's off.
My virtual credits look wrong
Credits are stored in your browser session only. Clearing site data or switching browsers will reset them. They have no monetary value either way.
I'm on a phone or tablet
The arena resizes to your screen. Rotate to landscape for the best view. If buttons feel tight, pinch-zoom briefly to confirm a tap target.
I'd like to clear my data
In your browser, choose to clear site data for this domain. That removes our age confirmation and your storage preference. Next visit you'll see the age gate again.
Still need a hand?
Email support@maplederbyarena.com and we'll respond within a couple of business days. You can also use the contact page for general feedback or ideas.